Frequently Asked Questions
Everything you need to know about your Instant Pot experience.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for kitchen appliances?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Do Instant Pot products come with a warranty?
Yes, all our multi-cookers and appliances come with a limited 1-year warranty that covers manufacturer defects and hardware malfunctions under normal household use.
How do I register my new Instant Pot?
You can register your product on our website under the 'Product Registration' section. You will need your model number and proof of purchase to complete the process.
Are the inner pots and accessories dishwasher safe?
Yes, most of our stainless steel inner pots, lids, and steam racks are dishwasher safe. However, we recommend hand-washing the cooker base to protect the electronic components.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.